Senior Analyst, Research Operations- MarketCast LLC
Owned all aspects of data processing from initial requests through execution and QA to delivery, including recoding and weighting datasets, running crosstabs, creating charts, and running any ad-hoc requests.
Managed and prioritized incoming requests across multiple teams and business units; independently executed multiple data processing requests simultaneously.
Applied critical thinking to quickly identify and resolve data issues; clearly and diplomatically communicated project status with Project Managers, Client Services, and/or Research Managers.
Worked closely with Field, Research, and Survey operations as a part of a cross functional team that managed research projects from questionnaire development to client deliverables production.
Familiarized with different types of projects/clients and QA checks required.
Assisted in quantitative analysis and ad-hoc projects of various types for internal and external use.
Maintained a constant line of communication with offshore vendors who assisted with data processing and survey programming.
Developed a specialized skill/work on procedural improvements involving data – creating/maintaining databases, data quality checks, advanced analytics, project management.